Help Center

^{bekind is an everyday fashion brand with a difference. Collaborating with your favourite charities, profits from each collection go directly to support the hard work of each special cause.} 

Profits from our bekind range go directly to support either Dementia Research, Blue Cross Pets, or Save the Children. You will be required to choose one of these charities when adding a bekind product to your basket.

Profits are donated to the charity from the range which you buy from. For example, if you purchase a Lady Garden Foundation t-shirt, profits will be donated directly to the Lady Garden Foundation. However, when shopping the bekind range, you can choose from 3 charities where your profits are donated; you will have this option when adding the product to your basket.

If your order meets our returns policies, you may cancel or return your products at any time up until the later of 14 days after you receive the products, or 28 days after we dispatch them for delivery to you. However, unless they are defective, we cannot accept returns of custom products or any products that have been washed or worn. Please note, that for health and safety, we cannot accept any returns or exchanges for face masks/coverings. 

We deliver to most countries worldwide. The only limit is the availability of services provided by our payment and courier partners in a country. You can see the full list of the countries that we ship to in the cart, this is before you pay for your order. If your country is not shown in the list, unfortunately, we cannot deliver orders to this location. We are unable to offer to ship to a country on a one-off basis, or change territories by request.

The bekind and charity ranges are made to order, which means your order might take a day or two longer than usual! Delivery times are stated on the store and usually take between 3-7 working days. Bespoke items which are made to order can take up to 14 working days. Please note Speedy Courier (24-48 hours) delivery does not include dispatch time of up to 72 hours.

Kindred are a UK Social Enterprise setup with one goal, to help charities by providing them the tools they need to fundraise. By using the Clever Shopping Companion, users can earn cash back and get discounts on over 25,000 online stores, and choose to donate that cash back to their favourite charity. It's free to use and costs you nothing to donate. 

The Clever Shopping Companion is a browser extension which you install on your desktop. It will work away in the background whilst you shop online as normal, finding you the best deals and cashback offers and automatically filling your wallet! You just need to select your favourite charity and how much you want to donate, and withdraw from your wallet when you fancy the cash!

That’s awesome and we’d love to help! Drop us an email at hello@kindredteam.com and our wonderful team will forward you to the relevant department.